Measures to Support Accessibility

Accessibility is part of our mission statement.
Integrated into internal policies.
Staff receive continual accessibility training.
Accessibility goals and responsibilities are clearly defined.
We employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA. Kelley and Dawson Service is partially conformant with WCAG 2.1 Level AA.

Feedback

We welcome your feedback on accessibility. Please let us know if you encounter accessibility barriers:

Phone: 316-263-7201
Email: michelle@kelleyanddawson.com
Postal Address: 1741 N Broadway St, Wichita, KS 67214

We aim to respond within 2 business days.

Technical Specifications

Accessibility of our website relies on:

HTML
CSS
JavaScript

Limitations and Alternatives

Despite our best efforts, some limitations may exist:

User-Submitted Content: Images or comments may lack text alternatives. We monitor submissions and typically remediate within 10 business days.
Archived Documents: Some older documents may not meet current accessibility standards but can be converted into accessible formats upon request within 3 business days.

Reviews

hear what our satisfied clients have to say

“We've been doing business with Kelly and Dawson Service for a long time, and they’ve always been fantastic to work with. Most recently, our AC went out on a Sunday right when we needed it most. We called Kelly and Dawson, and within just 30 minutes, their technician Caleb showed up at our door. He was friendly, knowledgeable, and had the issue diagnosed and fixed within an hour.
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We couldn’t have asked for better service, especially on a weekend. Highly recommend this company and their awesome technicians. Whether it's routine maintenance or an emergency repair, they’ve always come through for us.”

Jacob S

Our AC went out late on a Friday night. Kelly & Dawson were there first thing Saturday morning. The gentlemen was polite, very experienced, and had us back up and running in 30 minutes. The service fee was reasonable as well. I would recommend them in a heartbeat!

Captain M

They checked my furnace and got it all ready for winter. Very courteous and professional. An excellent company with outstanding customer service. I highly recommend them for all your heating & air needs.

Stacy S

This company is so great. Bought a new central ac unit a year ago. Today was the first maintenance/check up day and Daniel came out. From the beginning of buy the unit, the communication with everyone at Kelley and Dawson has been great right up to this morning when Daniel checked and cleaned the ac. Efficient, friendly....this company reminds me of living in small town with wonderful people when you need service.

Susan L

We've been using Kelley & Dawson Service for 5 years now and they've been wonderful every single time. Caleb is super kind, polite, and really professional. They always take great care of us – highly recommend!

Christina L

We’ve used them in the past for a new furnace and have not had any issues to date We called them out this past Saturday when our AC went out. The initial caller let me know a technician would be calling me. When Daniel called he let me know he had a couple clients before me and then would be out. He called again to let me know he was on his way. Daniel was respectful and found the problem quickly. Very affordable for an emergency call, part and labor. Thank you for the great communication and prompt service!

Anna H

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