Home
/

Privacy Policy

Explains how Kelly & Dawson collects, uses, and protects your personal information.

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Kelley and Dawson Service, may collect from you, and how it is used. By using our website, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP address. The domain name and IP address reveal nothing personal other than the IP address from which you accessed our site. We may also collect information about the type of internet browser you are using, the operating system, what brought you to our website, and which of our web pages you visited.

Additionally, if you communicate with us regarding our website or services, we will collect any information that you provide in such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon in your browser or “https” at the beginning of the web page address.

Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store such information are kept secure.

Cookies

We use cookies to help improve access and identify repeat visitors to our site. Cookies may also enable us to track and target user interests to enhance the experience on our site.

Sharing

We do not sell or provide the information we collect to outside third parties for direct or mass marketing purposes.

We may disclose personal information or an IP address when required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations
  • Protect and defend the rights or property of our website
  • Identify persons misusing the website or violating the law

Links

This website may contain links to other sites. We are not responsible for the content or privacy practices of such sites.

Text Message Compliance

We comply with applicable laws concerning text messaging.

  • Consent: By opting in, you agree to receive text messages about services, promotions, or updates.
  • Opt-Out: Reply STOP at any time to unsubscribe.
  • Use: Your number is used solely for communication and is not sold to third parties.

Consent

By using this website, you consent to the collection and use of information as described above.

If you feel we are not abiding by this policy, contact us immediately:

Kelley and Dawson Service
Phone: 316-263-7201
Email: michelle@kelleyanddawson.com
Address: 1741 N Broadway St, Wichita, KS 67214, United States

Reviews

hear what our satisfied clients have to say

“We've been doing business with Kelly and Dawson Service for a long time, and they’ve always been fantastic to work with. Most recently, our AC went out on a Sunday right when we needed it most. We called Kelly and Dawson, and within just 30 minutes, their technician Caleb showed up at our door. He was friendly, knowledgeable, and had the issue diagnosed and fixed within an hour.

We couldn’t have asked for better service, especially on a weekend. Highly recommend this company and their awesome technicians. Whether it's routine maintenance or an emergency repair, they’ve always come through for us.”
Jacob S
Our AC went out late on a Friday night. Kelly & Dawson were there first thing Saturday morning. The gentlemen was polite, very experienced, and had us back up and running in 30 minutes. The service fee was reasonable as well. I would recommend them in a heartbeat!
Captain M
They checked my furnace and got it all ready for winter. Very courteous and professional. An excellent company with outstanding customer service. I highly recommend them for all your heating & air needs.
Stacy S
This company is so great. Bought a new central ac unit a year ago. Today was the first maintenance/check up day and Daniel came out. From the beginning of buy the unit, the communication with everyone at Kelley and Dawson has been great right up to this morning when Daniel checked and cleaned the ac. Efficient, friendly....this company reminds me of living in small town with wonderful people when you need service.
Susan L
We've been using Kelley & Dawson Service for 5 years now and they've been wonderful every single time. Caleb is super kind, polite, and really professional. They always take great care of us – highly recommend!
Christina L
We’ve used them in the past for a new furnace and have not had any issues to date We called them out this past Saturday when our AC went out. The initial caller let me know a technician would be calling me. When Daniel called he let me know he had a couple clients before me and then would be out. He called again to let me know he was on his way. Daniel was respectful and found the problem quickly. Very affordable for an emergency call, part and labor. Thank you for the great communication and prompt service!
Anna H
john’s journey with us
1:34 min