Air Conditioning

Why AC service matters

• A properly serviced AC runs more efficiently, keeping energy bills under control.
  
  
• Seasonal care prevents small issues from becoming major failures.
  
  
• Professional inspections ensure safety by catching electrical or drainage concerns.
  
  
• Regular service extends equipment life and delays costly replacements.

Common AC issues we address

Over time, even the best systems develop problems. Some of the most frequent issues we see include:

• Uneven cooling — one room feels warm while another is cold.
  
  
• Short cycling — the unit turns on and off too frequently.
  
  
• Water leaks — clogged drains or pans can cause damage indoors.
  
  
• Strange odors — mold, dust, or electrical issues may be the cause.
  
  
• Loud noises — rattling, grinding, or squealing parts often need attention.
  
  
• Loss of efficiency — higher bills despite the same level of use.

What professional AC service includes

When you schedule AC service, it’s more than a quick look at the thermostat. Our technicians perform a detailed inspection and cleaning to restore performance and document system condition.

Typical tasks include:

• Inspecting for damage, wear, or corrosion
  
  
• Cleaning evaporator and condenser coils
  
  
• Measuring refrigerant levels and system pressures
  
  
• Checking temperature differences across supply and return air
  
  
• Testing electrical components such as capacitors and contactors
  
  
• Lubricating motors and moving parts
  
  
• Verifying thermostat calibration and function
  
  
• Inspecting and clearing condensate drains
  
  
• Checking blower assembly and airflow output
  
  
• Documenting all findings in a written report

What to expect during your appointment

1. Arrival and setup — technicians protect your home with shoe covers and drop cloths.
   
   
2. System inspection — each part of the unit is reviewed for function and safety.
   
   
3. Cleaning and adjustments — components are cleared of dirt and tuned for efficiency.
   
   
4. Testing — refrigerant, airflow, and temperature splits are measured.
   
   
5. Report and recommendations — results are explained clearly with prioritized next steps.
   
   

Most appointments take about 60–90 minutes, depending on system size and condition.

Benefits of routine AC service

• Improved comfort: consistent cooling across the home.
  
  
• Energy savings: properly adjusted equipment runs more efficiently.
  
  
• Extended system life: regular care reduces wear on compressors and motors.
  
  
• Fewer surprises: small problems are fixed before they turn into emergencies.
  
  
• Peace of mind: detailed service reports provide clarity on system health.

Maintenance tips between visits

• Replace or clean filters every 1–3 months depending on air quality.
  
  
• Keep outdoor units free of leaves, grass, and debris.
  
  
• Check that supply and return vents aren’t blocked by furniture.
  
  
• Use a programmable thermostat to prevent unnecessary run times.
  
  
• Inspect insulation and weatherstripping to reduce cooling load.

Typical follow-up items after service

Some findings can be addressed immediately during the appointment, while others may require scheduling additional work.

Handled on-site:

• Filter replacement
  
  
• Drain clearing
  
  
• Thermostat battery replacement
  
  
• Motor lubrication
  
  

Require further scheduling or parts:

• Refrigerant repair and recharge
  
  
• Capacitor or contactor replacement
  
  
• Blower motor replacement
  
  
• Compressor repair or replacement

Documentation you receive

At the end of each appointment, Kelley & Dawson Service provides a written report that includes:

• Checklist of completed maintenance items
  
  
• Measurements such as refrigerant pressure and temperature split
  
  
• Notes on any visible wear or developing issues
  
  
• Prioritized recommendations (immediate concerns, seasonal repairs, or long-term planning)
  
  
• Estimated improvements in performance or efficiency
  
  

This report helps you make informed decisions about your system and avoid surprises.

FAQs

How often should AC service be scheduled?

Once per year is recommended, typically in the spring before heavy use begins.

How long does a standard appointment take?

Most service calls take between 60 and 90 minutes depending on system condition.

Do you service all makes and models?

Yes, our technicians are trained to work on all brands of air conditioning equipment.

What if my system needs replacement instead of repair?

We provide installation services, including custom ductwork and financing options when replacement is the better solution.

Is emergency service available?

Yes, Kelley & Dawson Service offers 24/7 emergency response for urgent cooling issues.