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Heat Pump Repair in Andover, KS

Proven heat pump repair Andover KS by Kelley & Dawson Service. Get fast, efficient, and affordable repairs from trusted experts. Contact us to book today.

Heat Pump Repair in Andover, KS

Heat pumps are the backbone of year-round comfort in Andover, KS—providing reliable cooling through hot, humid summers and efficient heating during cold Kansas winters. When a heat pump fails, it can quickly disrupt comfort and raise energy bills. Kelley & Dawson Service explains common heat pump problems in Andover homes, how our technicians diagnose and repair them, what to expect from parts and labor, and when replacement is the smarter long-term choice.

Common Heat Pump Issues in Andover, KS

Homes in Andover face seasonal extremes that put unique stresses on heat pumps. The most frequent repair calls include:

  1. Refrigerant leaks — Low refrigerant leads to poor heating/cooling, ice on coils, and longer run times.
  2. Compressor failure — Overload, electrical issues, or wear can cause the compressor to fail, which is often the most expensive single component repair.
  3. Reversing valve problems — If the valve that switches between heating and cooling malfunctions, the system can stay stuck in the wrong mode.
  4. Defrost cycle faults — Failed defrost controls or sensors cause icing and reduced heat output.
  5. Electrical and control failures — Burned contacts, failed capacitors, or thermostat issues prevent reliable operation.
  6. Airflow problems — Dirty filters, blocked ducts, or failing blowers produce uneven temperatures and frozen coils.
  7. Short cycling or frequent tripping — Indicates electrical, refrigerant, or thermostat problems and increases wear.

How Kelley & Dawson Service Performs a Professional Diagnosis

A correct repair begins with a methodical diagnostic process that isolates the root cause rather than treating symptoms.

Diagnostic Steps

  1. System history and symptom review — We ask about recent behavior (noise, runtime, odors, when problems started) and any homeowner maintenance.
  2. Visual inspection — Check outdoor and indoor components for damage, debris, ice, or rodent activity.
  3. Electrical testing — Measure voltage, amperage, capacitors, contactors, and control board signals.
  4. Refrigerant evaluation — Check pressures, temperatures, and superheat/subcooling for leaks or incorrect charge.
  5. Defrost and reversing valve checks — Verify proper operation during mode changes.
  6. Airflow and duct assessment — Inspect filters, blower, and ductwork for restrictions or imbalances.
  7. Leak detection — Use electronic detectors or UV dye when pressures indicate refrigerant loss.

This systematic approach by Kelley & Dawson Service reduces repeat visits by addressing the underlying cause rather than replacing parts at random.

Emergency Response and Safety-First Repairs

Heat pump failures that risk frozen pipes, loss of heat in winter, or electrical hazards require urgent attention. Kelley & Dawson Service technicians prioritize safety by:

  1. Making temporary safe-mode repairs where possible.
  2. Isolating electrical faults to prevent further damage.
  3. Stabilizing refrigerant systems to avoid environmental release.

We follow manufacturer and EPA guidelines for refrigerant handling and use OEM or equivalent parts to maintain system integrity.

Parts, Labor, and Transparent Estimates

Repair scope varies from quick component swaps to complex refrigerant or compressor work. Factors include:

  1. Parts — Capacitors, contactors, sensors, reversing valves, thermostats, and compressors. Warranty status can affect replacement decisions.
  2. Labor — Depends on accessibility, repair complexity, and refrigerant recovery requirements.
  3. Regulatory needs — Refrigerant handling requires certified technicians; older systems may need conversion work.
  4. Estimate clarity — Our estimates list failed components, recommended fixes, labor steps, and testing performed after repair.

Cost drivers include system age, part availability, and whether major components like compressors must be replaced.

Testing and Verification After Repair

Kelley & Dawson Service verifies every repair through step-by-step testing:

  1. Operational checks in both heating and cooling.
  2. Pressure and temperature verification.
  3. Defrost cycle simulation.
  4. Electrical rechecks for safe voltages.
  5. Airflow balancing and thermostat calibration.
  6. Final walk-through explaining repairs and homeowner guidance.

This ensures repairs deliver intended performance and help prevent recurrence.

When Replacement Is More Cost-Effective Than Repair

Sometimes replacement is the smarter option:

  1. Age of the unit — Most heat pumps reach end of life after 10–15 years.
  2. Major component failure — A seized compressor or frequent refrigerant leaks indicate deeper deterioration.
  3. Frequent repairs — Multiple service calls point to reduced reliability.
  4. Efficiency goals — Newer heat pumps offer higher efficiency and lower operating costs.
  5. Refrigerant phase-out — Older systems using obsolete refrigerants may be costly to service.

Our technicians provide a comparative analysis on remaining life, repair needs, and efficiency benefits to guide your decision.

Preventive Maintenance to Extend Life and Avoid Emergency Repairs

Regular maintenance from Kelley & Dawson Service is the best defense against breakdowns.

Key Practices

  1. Annual tune-ups — Inspect, clean, and test before heating and cooling seasons.
  2. Filter changes — Monthly or as recommended to maintain efficiency.
  3. Clear outdoor unit — Remove debris, vegetation, or snow.
  4. Monitor performance — Watch for changes in runtime, noise, or comfort.
  5. Maintenance agreements — Ensure regular checks and proactive solutions.

Routine care improves reliability, reduces energy use, and helps your heat pump reach its full lifespan.

Schedule Your Heat Pump Repair with Kelley & Dawson Service

Don’t let a faulty heat pump disrupt your comfort or increase your energy bills. At Kelley & Dawson Service, we’re committed to delivering fast, reliable, and cost-effective solutions for homeowners in Andover, KS. Whether you need an urgent repair, professional diagnostics, or guidance on replacement options, our skilled technicians are here to help you make the right choice for long-term comfort and efficiency.

Call Kelley & Dawson Service today to schedule your heat pump repair and restore comfort to your home!

financing Available

Financing with
Wells Fargo

Buy today, pay over time with the Wells Fargo Home Projects Credit Card¹, issued with approved credit by Wells Fargo Bank, N.A., an Equal Housing Lender. With approved credit from Wells Fargo, you’ll enjoy:

Today. Convenient monthly payments available.²
Flexible financing options
Easy online account management

Plus, by taking advantage of financing, you won’t use up your existing funding sources, like a home equity line of credit, other credit card or bank account.  They’ll still be available when you need them.
Please contact us to find out which financing options are available to you, or to learn about special financing promotions.

¹ Subject to credit approval. Call for details.
² The [Card Name] credit card is issued with approved credit by Wells Fargo Bank, N.A. Ask for details.

Reviews

hear what our satisfied clients have to say

“We've been doing business with Kelly and Dawson Service for a long time, and they’ve always been fantastic to work with. Most recently, our AC went out on a Sunday right when we needed it most. We called Kelly and Dawson, and within just 30 minutes, their technician Caleb showed up at our door. He was friendly, knowledgeable, and had the issue diagnosed and fixed within an hour.

We couldn’t have asked for better service, especially on a weekend. Highly recommend this company and their awesome technicians. Whether it's routine maintenance or an emergency repair, they’ve always come through for us.”
Jacob S
Our AC went out late on a Friday night. Kelly & Dawson were there first thing Saturday morning. The gentlemen was polite, very experienced, and had us back up and running in 30 minutes. The service fee was reasonable as well. I would recommend them in a heartbeat!
Captain M
They checked my furnace and got it all ready for winter. Very courteous and professional. An excellent company with outstanding customer service. I highly recommend them for all your heating & air needs.
Stacy S
This company is so great. Bought a new central ac unit a year ago. Today was the first maintenance/check up day and Daniel came out. From the beginning of buy the unit, the communication with everyone at Kelley and Dawson has been great right up to this morning when Daniel checked and cleaned the ac. Efficient, friendly....this company reminds me of living in small town with wonderful people when you need service.
Susan L
We've been using Kelley & Dawson Service for 5 years now and they've been wonderful every single time. Caleb is super kind, polite, and really professional. They always take great care of us – highly recommend!
Christina L
We’ve used them in the past for a new furnace and have not had any issues to date We called them out this past Saturday when our AC went out. The initial caller let me know a technician would be calling me. When Daniel called he let me know he had a couple clients before me and then would be out. He called again to let me know he was on his way. Daniel was respectful and found the problem quickly. Very affordable for an emergency call, part and labor. Thank you for the great communication and prompt service!
Anna H
john’s journey with us
1:34 min