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Heat Pump Repair in Derby, KS

Kelley & Dawson Service provides quick, expert heat pump repair in Derby, KS. Get your system running smoothly again—contact us for fast, reliable help!

Professional Heat Pump Repair in Derby, KS

When your heat pump isn't working correctly, your home’s comfort is immediately compromised. In Derby, KS, where weather can swing from one extreme to another, a reliable heating and cooling system isn’t a luxury—it’s a necessity. A malfunctioning heat pump can lead to uncomfortable indoor temperatures, frustrating inefficiency, and surprisingly high energy bills. Whether your system is failing to heat on a cold winter night or struggling to cool during a summer heatwave, you need a fast, effective, and professional solution.

We specialize in diagnosing and repairing all types of heat pump issues for homeowners throughout the Derby, KS area. Our experienced technicians have the skills and tools to identify the root cause of any problem and restore your system to optimal performance, ensuring your home remains a comfortable sanctuary year-round.

Common Heat Pump Problems We Solve

Heat pumps are complex systems, and when a problem arises, it often presents itself through specific symptoms. Recognizing these signs early can help prevent more extensive and costly damage. If you notice any of the following issues, it’s time to call for a professional inspection.

Heat Pump Not Heating or Cooling Sufficiently

This is the most obvious sign of a problem. If your system is running but the air coming from your vents is lukewarm or not conditioned at all, it could be due to several issues. Common culprits include low refrigerant levels, a malfunctioning compressor, or a problem with the reversing valve, which is responsible for switching the unit between heating and cooling modes.

Strange or Loud Noises

Your heat pump should operate with a relatively quiet hum. If you suddenly hear loud or unusual sounds, it's a clear indicator that something is wrong.

  • Grinding or Squealing: These noises often point to failing motor bearings or other worn-out mechanical components.
  • Hissing: A hissing sound could signal a refrigerant leak, which can seriously impact performance and damage the compressor.
  • Banging or Clanking: This may indicate a loose part, such as a fan blade hitting its housing, which requires immediate attention to prevent further damage.

System is Constantly Running

A heat pump that never seems to turn off is not only disruptive but also a major drain on your energy bills. This issue can be caused by an improperly sized unit, leaky ductwork, a faulty thermostat, or low refrigerant charge. Our technicians will perform a comprehensive diagnostic to determine why your system is working overtime.

Ice or Frost Buildup on the Outdoor Unit

While a thin layer of frost can be normal during winter operation, a heavy buildup of ice on the outdoor coils is a problem. This can restrict airflow and severely reduce your system's efficiency. The cause could be a malfunctioning defrost cycle, a dirty air filter, blocked airflow, or low refrigerant.

Unusually High Energy Bills

One of the first signs of a struggling heat pump is a sudden and unexplained spike in your utility costs. When a component is failing or the system is dirty, it has to work much harder and run longer to heat or cool your home, leading to a significant increase in energy consumption.

Our Comprehensive Heat Pump Repair Process

We believe in a transparent and thorough approach to every repair. When you call us for service in Derby, KS, you can expect a seamless process designed to get your system back online quickly and efficiently.

1. Detailed System Diagnostics

Our process begins with a comprehensive inspection of your entire heat pump system. A certified technician will arrive at your home equipped with advanced diagnostic tools to accurately pinpoint the problem. We don’t guess—we test. This includes checking refrigerant pressures, inspecting all electrical components and connections, testing the compressor and fan motors, and evaluating the condition of the indoor and outdoor coils.

2. Clear Explanations and Upfront Plan

Once we have identified the cause of the issue, we take the time to explain our findings to you in clear, understandable terms. We will outline the exact problem, discuss the best repair options available, and provide a straightforward plan for the solution. You will know exactly what work needs to be done before we begin.

3. Expert and Efficient Repair

With your approval, our technician will proceed with the repair. We use high-quality, durable replacement parts to ensure a lasting solution. Our team is trained to work on all major heat pump brands and models, ensuring that the repair is performed according to manufacturer specifications and industry best practices. We work meticulously to restore your system's performance and efficiency.

4. Final System Testing and Verification

A repair isn’t complete until we’ve verified that everything is working perfectly. After the work is done, we perform a series of tests on your heat pump. We check temperature outputs, ensure proper airflow, and confirm that the system cycles on and off correctly. Our goal is to leave your home with your heat pump running as well as—or better than—it did before the problem occurred.

Emergency Heat Pump Services for Derby, KS Residents

Heat pump failures rarely happen at a convenient time. Losing your heating in the middle of a freezing night or your cooling during a sweltering afternoon is more than an inconvenience; it can be an emergency. We understand the urgency of these situations and offer prompt emergency repair services throughout Derby, KS. Our team is ready to respond when you need us most, providing the swift and reliable repairs necessary to restore comfort and safety to your home.

Don't let a faulty heat pump disrupt your comfort and drive up your energy costs. Schedule your professional heat pump repair in Derby, KS today.

Heat Pump Repair In Derby, KS When You Need It Fast

Don’t let a faulty system leave you uncomfortable. For fast, expert heat pump repair in Derby, KS, homeowners trust Kelley & Dawson Service. Our team tackles all makes and models with precision, restoring your comfort efficiently and professionally. Backed by decades of HVAC expertise and emergency availability, help is just a click away. Schedule your repair now.

Fast, Reliable Heat Pump Repair Starts Here

financing Available

Financing with
Wells Fargo

Buy today, pay over time with the Wells Fargo Home Projects Credit Card¹, issued with approved credit by Wells Fargo Bank, N.A., an Equal Housing Lender. With approved credit from Wells Fargo, you’ll enjoy:

Today. Convenient monthly payments available.²
Flexible financing options
Easy online account management

Plus, by taking advantage of financing, you won’t use up your existing funding sources, like a home equity line of credit, other credit card or bank account.  They’ll still be available when you need them.
Please contact us to find out which financing options are available to you, or to learn about special financing promotions.

¹ Subject to credit approval. Call for details.
² The [Card Name] credit card is issued with approved credit by Wells Fargo Bank, N.A. Ask for details.

Reviews

hear what our satisfied clients have to say

“We've been doing business with Kelly and Dawson Service for a long time, and they’ve always been fantastic to work with. Most recently, our AC went out on a Sunday right when we needed it most. We called Kelly and Dawson, and within just 30 minutes, their technician Caleb showed up at our door. He was friendly, knowledgeable, and had the issue diagnosed and fixed within an hour.

We couldn’t have asked for better service, especially on a weekend. Highly recommend this company and their awesome technicians. Whether it's routine maintenance or an emergency repair, they’ve always come through for us.”
Jacob S
Our AC went out late on a Friday night. Kelly & Dawson were there first thing Saturday morning. The gentlemen was polite, very experienced, and had us back up and running in 30 minutes. The service fee was reasonable as well. I would recommend them in a heartbeat!
Captain M
They checked my furnace and got it all ready for winter. Very courteous and professional. An excellent company with outstanding customer service. I highly recommend them for all your heating & air needs.
Stacy S
This company is so great. Bought a new central ac unit a year ago. Today was the first maintenance/check up day and Daniel came out. From the beginning of buy the unit, the communication with everyone at Kelley and Dawson has been great right up to this morning when Daniel checked and cleaned the ac. Efficient, friendly....this company reminds me of living in small town with wonderful people when you need service.
Susan L
We've been using Kelley & Dawson Service for 5 years now and they've been wonderful every single time. Caleb is super kind, polite, and really professional. They always take great care of us – highly recommend!
Christina L
We’ve used them in the past for a new furnace and have not had any issues to date We called them out this past Saturday when our AC went out. The initial caller let me know a technician would be calling me. When Daniel called he let me know he had a couple clients before me and then would be out. He called again to let me know he was on his way. Daniel was respectful and found the problem quickly. Very affordable for an emergency call, part and labor. Thank you for the great communication and prompt service!
Anna H
john’s journey with us
1:34 min