Frequently Asked Questions

We're a family-owned and operated HVAC company that has served the greater Wichita area since 1960. Owners Michelle Maes and BJ Loewenstein grew up in the business, and our team brings more than 100 years of combined experience.

We serve Wichita and the surrounding communities — including Valley Center, Park City, Mulvane, Maize, Kechi, Haysville, Goddard, Derby, Augusta, and Andover. Not sure if you're in range? Give us a call and we'll let you know.

Yes. Every technician is background-checked and uniformed. We treat your home like our own — drop cloths, shoe covers, and a full clean-up on every visit.

We offer 24/7 emergency service across the Wichita area. If your heating or cooling goes out, call (316) 263-7201 and we'll get to you as quickly as we can.

It depends on the age of the system, the cost of the repair, and how efficiently it's running. A technician will show you exactly what's going on and lay out your options honestly — repair or replace, what it costs, and what we'd do in your shoes. There's never pressure either way.

We recommend a professional tune-up once a year, ideally in spring before the Kansas heat arrives. Regular maintenance keeps efficiency high, catches small problems early, and helps protect your warranty.

We're an authorized Trane Comfort Specialist and Daikin Comfort Pro, so we install right-sized, high-quality systems built to last — and we back them with proper installation.

First, check that the thermostat is set to heat and the furnace switch and breaker are on. If it still won't run, give us a call — Kansas winters are hard on furnaces, and we'll diagnose the problem and explain your options clearly.

With regular maintenance, most furnaces last 15–20 years. When yours is nearing the end, we'll help you weigh the real numbers — repair cost versus replacement and efficiency savings — so you can decide with confidence.

Yes. Heat pumps heat and cool with one efficient system and have come a long way for the Kansas climate. As a Trane Comfort Specialist and Daikin Comfort Pro, we'll help you compare up-front cost, operating cost, and what actually fits your home.

Yes. Financing is available through the Wells Fargo Home Projects Credit Card, issued with approved credit by Wells Fargo Bank, N.A., an Equal Housing Lender. Ask about it during your estimate.

Yes. Our maintenance agreement starts at $224.95/year and includes two seasonal visits, a 10% labor discount, and priority service scheduling — plus longer equipment life and fewer emergency breakdowns. Visit our maintenance plan page or call to enroll.

Always. We provide up-front pricing and explain what it costs and why in plain terms before any work starts — no surprises on the invoice.